A strong network relies on the capacities of its members. Rising together, from 23-25 March 2022, in Durres, Albania, NALAS organised training in Training Management Cycle, strengthening training centres of LGAs and APUCs, within the Regional Capacity Development Network for Water and Sanitation Services (RCDN).

Ten participants, representing 7 RCDN partners, have increased their knowledge on capacity development and key elements of the RCDN training management cycle, enabling them to organise quality delivery of training and peer exchange by applying corresponding RCDN Quality Standards. Also, participants exchanged experiences and good practices on quality delivery referring to training and peer exchange measures, and benefited from the experiences of their peers.


The training was delivered by NALAS team: Jelena Janevska, Semra Amet and Miodrag Kolic. “We had an incredible group of motivated participants who do a great job within their Associations’ training centres”, says Ms. Janevska. “This training equipped them with the knowledge and skills needed to consistently apply RCDN Quality Standards, which make our capacity development offer so unique and valued”, adds Mr. Kolic. “As we pay so much attention to the quality of our trainings, I am happy to see that participants’ evaluations confirmed their great satisfaction, that we felt during the whole duration of the training”, concluded Ms. Amet.       



“I would just like to thank the organizers for their patience! They were experienced, approachable and very helpful. The informal atmosphere contributed to this. I would definitely try to implement said aspects when organizing events, where applicable. This is my first training where all the info and documents were very detailed. I am very happy with the training and especially with the documents”, this is some of the feedback we received from participants.

Looking forward to many great trainings implemented by our participants and their LGAs and APUCs!



RCDN aims to increase effectiveness and efficiency of the water utilities in the Western Balkans, contributing to better service provision with larger numbers of population groups getting access to drinking water and sanitation services and meeting the European Union (EU) environmental Acquis Communautaire. To achieve this, RCDN has three key components: 1) Association Development, 2) Capacity Development Offer and Delivery and 3) Partnership and enabling Capacity Development Environment.

RCDN works with LGAs and APUCs in Albania, Bosnia and Herzegovina, Kosovo, North Macedonia, Montenegro and Serbia, while the final beneficiaries are the top and middle managers from municipal and regional utility companies and officers in charge in municipalities. The project is managed by GIZ, on behalf of SECO and BMZ, and is implemented by a Project Implementation Team consisted of IAWD, Aquasan and NALAS.