This afternoon starts with a smile – we have successfully completed the online training in “Training Management Cycle and corresponding Quality Standards”, for eight partner associations within the Regional Capacity Development Network for Water and Sanitation Sector (RCDN).

Fourteen representatives of Local Government Associations (LGAs) and Associations of Public Utility Companies (APUCs) took part in the training and got the chance to learn all about the phases of the training management cycle and the corresponding RCDN quality standards.

Doing everything right, from assessment-based preparation to reflective evaluation, will ensure that the LGAs’ and APUCs capacity development measures are designed and delivered in a way to meet the key competence development needs of their target groups and contribute to the development of the water and sanitation sector in South-East Europe.  


In their evaluation of the training, participants expressed highest satisfaction. “The training was very professional and interactive”, said one of the participants.  “I did not get bored even though it was an online training. Thank you for the organisation”.

The training was delivered by Ms. Jelena Janevska and Mr. Miodrag Kolic from NALAS, members of the RCDN Project Implementation Team. This activity contributes to the Outcome 1 of RCDN, strengthening Associations’ capacity development function, enabling them to provide high quality services for water and sanitation sector.


RCDN aims to increase effectiveness and efficiency of the water utilities in the Western Balkans, contributing to better service provision with larger numbers of population groups getting access to drinking water and sanitation services and meeting the European Union (EU) environmental Acquis Communautaire. To achieve this, RCDN has three key components: 1) Association Development, 2) Capacity Development Offer and Delivery and 3) Partnership and enabling Capacity Development Environment.

RCDN works with LGAs and APUCs in six project countries (Albania, Bosnia and Herzegovina, Kosovo, North Macedonia, Montenegro and Serbia), while the final beneficiaries are the top and middle managers from municipal and regional utility companies and officers in charge in municipalities. The project is managed by GIZ, on behalf of SECO and BMZ, and is implemented by a Project Implementation Team consisted of IAWD, Aquasan and NALAS.